Tag Archives: phone

Updated Tool: Lync Common Area Phone Management (GUI)

If you haven’t seen it or played with it, there’s a free tool available to you that I’ve developed that will help manage Lync Common Area Phones with a GUI interface.  There is nothing to install, it’s a pure PowerShell script you can run.  Read more about that here if you haven’t seen it: http://www.lyncfix.com/?p=715

What’s new is that it’s been updated again due to a request by a user.

Marcel writes:

“Hi Anthony, thank you for this great tool. It is very helpful doing maintenance on the common area phones.
I have a few questions/suggestions:
– You cannot select multiple cap’s to make changes. For example: I want to assign a new Pin Policy on 100 phones. I have to do it one by one now. Can you make it possible to select multiple phones?
– The company I work for has one the largest and complex installations. When I start this tool I see all (3300+ phones on 100+ pools). Is it possible that you add a feature to select the correct pool?”

Introducing Version 1.2!  These capabilities have now been added.  As you can see in the screenshot below, there is a Filter dropdown that allows you to filter by pool, or all pools.  The ability to select multiple phones and set the pin, make changes, or remove them is now available as well.  If you wanted to grab a selection of phones from pool1 and move them to pool2 with a new voice policy and dial plan, just select the phones on the left, change the relevant dropdowns, and click the “Save Changes” button.  Fields that do not have values selected will not change when the “Save Changes” button is pressed.   This way, you can modify only one or a few settings at a time.

multiselect

If you have any thoughts, comments, bug reports, or feature requests, the Q/A section in the TechNet gallery is the best place, but I’m also watching here as well.

As with any free tool you find on the Internet, use at your own risk!

To download the program, please find it here in the TechNet Gallery: http://gallery.technet.microsoft.com/lync/Lync-2013-Common-Area-57bc4ff1

If you like it, please give it 5 stars over at the TechNet Gallery.  If not, please drop me a line before you rate it and give me a chance at fixing whatever bug you may have found.   I might also be able to add a feature you’d like to see!

Thanks again and let me know what you think!

Using Lync Audio in an RDP Session

Why? Why would you want to use audio for Lync in an RDP session? Well, many reasons, for me I want to make a test call to watch QoS markings to a tiny office without getting on a flight. That being said, it doesn’t necessarily work out of the box. Here’s a tip that will help you.

First, when you connect, make sure that your local resources in the RDP client allow for both audio playback and audio recording as seen in the following screenshot.

RDPAudio

However, you can’t stop here.  By default in Windows 7 and 2008 R2 you’ll find that the remote workstation/server will report that there’s no audio recording device available, even if it plays back sound and you can here it.  That’s because audio recording redirection is disabled by default, and you’ll need a registry hack (or GPO) to get it going.  As seen in this article http://support.microsoft.com/kb/2020918, we need to change the value of  HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp\fDisableAudioCapture to 0 (that’s a zero).   Almost immediately, you should be able to record audio, however you might need to bounce the Lync client.

RDPAudio2